"Customer focused work ethic..." - March 3, 2005
In an age where fly-by-night contractors are more the rule than the exception, it is truly a pleasure not only to work with, but also highly recommend, an outstanding company. I have had the distinct satisfaction of working with Air Solutions, Inc. (ASI) for the past five years now and frankly I hesitate to let on to the universe that they are all what they say they are – you know, keep a good thing as a good thing for yourself – but I’m not selfish that way. I regularly refer ASI to both consumers and General Contractors alike. The reasoning is simple – I will never get a call back from a disgruntled client/GC saying that ASI didn’t perform as they had promised. ASI makes promises and they keep them. In my opinion, there is no HVAC competitor in the greater Fairfield/Westchester County area that holds a candle to them. ASI will take care of all your HVAC needs and will deliver the following to the highest standard:
• System engineering, design and layout
• Fair and easily understood proposals
• Efficient, timely and well managed installations
• Schedule adherence
• Professional, neat and courteous field and office personnel
• Quality (from equipment to in-house duct fabrications)
• Manpower sufficient to handle any project requirement
• Warranty, service and customer care
From the initial sales call through the engineering-design-pricing phase and all the way through installation – ASI follows a customer focused work ethic that is unrivaled in this industry, or any other for that matter. Both owner and employee alike take great pride in all that they do. This is certainly a rare trait in this era of instant gratification.
Not only would I absolutely recommend Air Solutions, Inc. for anything HVAC related (from a central AC retrofit in an existing building to a complete hydro-air installation in new construction), but I would actually insist that they do the work. They are one of the most honest, ethical and truly customer oriented companies that I have ever run across in my 27 years in the business.
Sterlingbrook Construction, Inc. - Marc A. Churchill - President